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Job Information

U.S. Xpress, Inc. Orientation Specialist in Duncan, South Carolina

Date Posted:11 / 17 / 2020

Requisition Number:13829


Shift:Weekday - Days

Shift Details:Monday - Friday 8:00AM to 5:00PM

Full/Part Time Status:Full Time


Orientation Specialist



To efficiently and effectively process drivers attending orientation. Drivers must be processed through Department of Transportation (DOT) regulations and U.S. Xpress policy to ensure a quick and effective hiring process.

Duties & Responsibilities

  • Verify and scan all information on driver’s licenses, permanent residence cards and social security cards. Clip all documents, including physical standards test, medical cards and physicals, chain of custody and direct deposit forms, to driver files.

  • Enter driver corrections into paperless system. Assist drivers in correcting information on paperless applications and resubmit the applications for verification.

  • Enter driver questionnaires and general information into personnel files. Collect all driver paper documents for driver’s files and send to Corporate on weekly basis.

  • Organize driver documents for driver to carry on the road in truck.

  • Assists walk in applicants in hiring process. Assist temporary disqualified drivers retake physical standards test during Orientation.

  • Order drivers lunches on a daily basis. Keep track of receipts and send to contact for verification process.

  • Enter all discrepancies concerning drivers’ licenses and social security cards into spreadsheet and send to Personnel and Safety Departments.

  • Sign out all driver materials needed for Orientation. Keep list for supervisor to enter into an Orientation Materials spreadsheet.

  • Assist drivers going through disqualification process by explaining the issues or problem.

  • May have to assist other terminals with Orientation process by completing driver profiles in paperless system.

  • May have to be a back-up instructor for Driver Orientation classes. May have to teach certain parts of Orientation class, such as how to correctly complete the I-9’s.

  • May be responsible for assigning work or task to include: addressing any paperless process issues revolving around the processing of a driver-files entry, corrections, clipping, pre-auditing, contract completions, disqualifications and activations.

  • May be responsible for training new orientation members.



  • High school, GED or equivalent experience required; college preferred


  • Experience in the transportation industry preferred.


  • DOT knowledge of driver requirements preferred

  • Knowledge of Excel, Paperless System, and AS 400 preferred

  • Ability to scan and use of copy machine preferred

  • Good organization and communication skills required

Supervisory Responsibility:none

Work Environment:this job operates in a normal professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers and fax machines, and filing cabinets.

Physical Requirements:while performing the duties of this job the employee must have the ability to communicate or exchange information; also, the employee is required to have close visual acuity to perform an activity such as viewing a computer, expansive reading, or preparing and analyzing data, reports and figures.