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Waste Connections Dispatcher in North Charleston, South Carolina

Job TitleDispatcherPrimary LocationNorth Charleston, South CarolinaEmployee TypeEmployeeJob Description

The Position:

We are looking for an experiencedDispatcher to join the team at our Hauling location in North Charleston, SC. Previous waste experience would be a huge plus!

DUTIES AND RESPONSIBILITIES:

  • Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.

  • Analyzing and resolving customer inquiries for missed pick-ups, misplaced containers and property damage.

  • Assisting driver(s) when a pick up or delivery is in question before servicing.

  • Scheduling and dispatching work to various employees and departments throughout the day.

  • Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.

  • Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily.

  • Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.

  • A typical schedule for this position is Monday-Friday, with an occasional Saturday as needed.

WORKING CONDITIONS AND PHYSICAL EFFORT:

  • Work environment is an office setting. Areas are clean, ventilated, and well lighted. Our Dispatchers normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.

  • Office areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensure high standards.

  • Also, long periods spent sitting, typing, or looking at a computer screen are common.

MINIMUM JOB REQUIREMENTS:

  • High school diploma or equivalent preferred.

  • 2 years of Dispatcher experience in a transportation or logistics atmosphere preferred.

  • Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required.

  • Excellent organization and communication skills, both orally and in writing.

  • Ability to analyze and solve problems. Gather data, compile information, and prepare reports.

Apply today and Connect with Your Future!

We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement.

Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minorities/Female/Disabled/Veterans)

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